case study — led
Port de Montréal
International digital project: coordinating UX/UI, front-end and back-end across time zones.
- coordination
- international
- trade-offs
- deliverable tracking
- Context
- Maintenance account within a digital agency of about 15 people, in an international context.
- Client
- International digital project
- Agency
- Smartfire
- Period
- Feb 2024 – Jul 2024
- Role
- Digital project manager — team coordination, business / technical interface, feedback and trade-offs.
- Team
- UX/UI, front-end and back-end teams
- Method
- ongoing maintenance, multi-team coordination, content validation
- Tools
- outils UX/UI
Team coordination
- Coordinated the UX/UI work.
- Followed the front-end and back-end teams.
- Validated content.
- Tracked deliverables.
- Acted as the interface between business and technical teams.
Running an international project
- Organised follow-up meetings across several time zones.
- Coordinated the various stakeholders.
- Managed feedback and trade-offs.
- Followed the user experience through to sign-off.
Deliverables: validated mock-ups, content, functional elements and web deliverables.